Refunds & cancellationsRefunds & cancellations

This policy covers orders from the AkioLife Shop, sold by Akshay Pushpa Manoharan (AkioLife).

All sales are final

We don’t accept returns, so please check the size before you order. Exchanges are possible only for a damaged or wrong item, backed by an unboxing video.

Damaged or wrong items

We check every order for quality before it ships, so problems are rare. Still, please record a video while you unbox your parcel, from the sealed package to the item inside.

If your order arrives damaged, or you receive the wrong item or size, email theakiolife@gmail.com with the unboxing video and your order ID. Once we’ve checked it, we’ll send you a replacement.

Cancellations

If you need to cancel an order that hasn’t shipped yet, email theakiolife@gmail.com as soon as possible and we’ll let you know if it can be cancelled. If it is, the full amount is refunded to your original payment method.

Failed or duplicate payments

If money was taken but your order didn’t go through, or you were charged twice, it is refunded to your original payment method through Razorpay. Banks usually take a few working days to show it.